Staff Positions

Southeastern Railway Museum

Rental Events/Business Development Associate

Fun, flexible, customer-facing, paid part-time events and sales manager responsible for providing exceptional customer service and assisting the Museum with rental event operations and sponsorship development. This job requires a blend of skills, strong communication, attention to detail, and immense dedication. Ideal for retired pros or those wanting to return to the workplace lightly. It’s a 10-20-hour-a-week hybrid role.

Duties and Responsibilities:

• Create data-driven sales and sponsorship opportunities to support the museum’s growth.
• Serve as Museum liaison between rental client and Museum.
• Strategize with the director to increase sponsorships and site rentals.
• Book and confirm rental date(s). Confirm all client needs.
• Offer site visits with clients if needed.
• Communicate with staff regarding the date and nature of the rental event.
• Send invoices for deposit and final billing.
• Coordinated preparation of the space, event hosting and/or serve as the day of the event host through load out.
• Build volunteer event staff.
• Suggest areas of improvement and other logical duties.

Skills:

• Must possess excellent verbal and written communication skills
• Demonstrates exceptional interpersonal skills in interacting with customers and in meeting their needs
• Success working with teams and ability to take initiative.

Education and Qualifications:

• Associates or Bachelor’s degree in retailing, merchandise management, sales and marketing, or any other related field of study from an accredited institution is a plus.
• Event marketing, booking, management, and sales are a big plus.

Brief letter of interest and resume to: execdirector@train-museum.com

Deadline: Open until filled,

Ticket Agent

Flexible, fun, customer service-oriented part-time hourly position. Full or half day shifts available Thursday through Sunday and other days as needed. The agent is responsible for opening and/or closing the museum property, selling tickets and point of sale customer service.

Responsibilities:

• Unlocking and opening the various doors of the depot and Building 1. Unlocking the three-car string in Building 2, turning on their lights, unlocking the caboose in the RTE building, and immediately prior to open, turning on the lights in Building 1.
• Stocking the restrooms as needed.
• Assembling the ticket office/gatehouse: installing the moveable shelves and various signage elements, setting up point of sale system, and staging numerous other items needed for the ticketing operation. Raising the American flag.
• Understanding and properly applying the numerous ticketing options, such as library passes, military/fire/first responder admissions, RR employee admissions, extra train rides, pre-school program admissions, etc.
• Confirming the starting cash count and initializing the POS system before beginning tickets sales. At end of day, reconciling cash on hand with recorded sales and closing the point of sale system. On Sundays, assembling the weekly bank deposit from the Thursday through Sunday dailies and taking it, along with the gift shop’s weekly bank deposit, to our local bank’s night drop upon leaving
• Interacting with the train crews regarding the rides available to visitors.
• Responding to visitor inquiries regarding the museum’s displays and exhibits and answering the museum’s telephone.
• At the end of the day, closing down the property by reversing the above physical procedures. Opening and closing the museum requires roughly 30-45 mins for each cycle.
• Confirming all visitors have exited the property prior to locking the main gates.

Skills:

• The ticket agent / gatehouse position is the first point of contact for our visitors and he or she thus must exhibit a welcoming, friendly, and helpful demeanor at all times.
• Must be fully comfortable interacting with our visitors and in meeting their needs.
• Must be able to work well with other museum volunteers and staff.
• Must be able to take prompt initiative in non-routine and/or emergency situations.

Education and Qualifications:

• High school degree, diploma or GED equivalent required.

Brief letter of interest and resume to: execdirector at train-museum dot com

Deadline: Ongoing recruitment.

The Southeastern Railway Museum.is an equal-opportunity employer. Applicants will not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.