Frequently Asked Questions

A. The museum grows and thrives on its volunteers. For more information about volunteering please see our Volunteer with Us page.
Please see the Plan Your Visit page for information about operating hours and when the train is operating. The last ride is typically around 3:00 pm. For specific times, call 770-476-2013.
A. There are significant areas and exhibits at the museum that are wheelchair accessible. The restrooms, gift shop, the exhibit hall, the 1871 depot and building 2 are accessible. The interior of passenger cars, cabooses and locomotive cabs (including the train ride) are not wheelchair accessible.
A. The Museum offers a unique setting for business or social events. Indoor and outdoor sites as well as selected rail cars are available. For more information, see the party page.
A. The museum encourages you to record your memories of your visit with photography and video. There is no additional charge for personal use photography. For more information, visit our Photography page.
A. All professional photography must be arranged before visiting the museum. Location shoots must be scheduled at least three weeks in advance. More information, including our photography policy for commercial photographers and photography workshops, can be found on our Photography page. For fee and booking information, call (770) 476-2013 or send an e-mail to the photo team at
Currently, tickets are available online only for some special events at the Museum.

Tickets for certain Education Department events (Second Thursday, Homeschool Day) may be purchased online in advance.
A. Presently we're in the process of raising funds for restoring Georgia Power #97, the museum's 0-6-0 tank engine. In order to focus resources, and being aware of operational needs, the current plans are to do cosmetic restorations on other steam engines. This includes A& WP 290, NCR Dayton and Southern 1509 Maud.
A. At the present time, we're not accepting new applicants into our community service program for court ordered and/or pretrial diversion community service. For questions about community service project as part of a school or community club or group, please contact our volunteer coordinator via email.
There is no cafeteria or restaurant at the Museum. The gift shop sells a small selection of snacks and drinks.

Please feel free to enjoy your own lunch at the Museum at one of the picnic tables (uncovered) or in a gazebo. These areas are available on a first come basis.

There are many local restaurants within 5-10 minutes of the Museum.
During 2018 a variety of changes in business expectations and considerations forced the museum to re-evaluate and discontinue our Polar Express Experience event. We appreciate everyone's support of our prior event and hope you'll consider some of the museum's other Christmas events for your holiday activity.